Local candidates only. This is a salaried position.

As we go into the new year, we are especially thankful for having the best employees and their dedication to First Baldwin and our clients. We believe that our team is truly at the heart of our success as an agency, and we continually invest in them to help them succeed personally and professionally.

We’re seeking an organized and highly motivated insurance account manager to join our amazing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, and important deadlines. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems. This is a chance to build on your experience, with plenty of room for growth. If you’re looking to take on an important account management role during this period of high-growth as we attain new business, we’ll provide the training you need to succeed in this position.

Responsibilities:

• Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation and important deadlines
• Promote a client-centered operation
• Ensure agency productivity through continuous process improvement while helping to provide guidance for renewal business with First Baldwin’s customers
• Work together with fellow team members to help promote a company culture that encourages top performance through teamwork and communication, all the while prioritizing, problem solving, and executing a plan to achieve their desired results and to further develop and hone vital service skills and broaden knowledge tomeet clients’ expectations

Qualifications:

• Candidates shall earn their property & casualty license, but not required prior to hiring
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Must have very strong follow up, written and verbal communication skills and problem-solving skills ·
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite ·
• Use a customer-focused, needs-based review process to educate customers about insurance options ·
• Ability to work in a team environment ·
• Interest in marketing products and services based on customer needs

As a First Baldwin team member, you will receive...

• Salary
• Annual growth bonus
• 401(k) with company match
• Paid vacation
• Paid holidays
• Paid sick days
• Paid community service day
• 37.5 hour work week
• Causal office environment
• Agency-paid license renewal and continuing education

Job Type: Full-time

Pay: $32,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• No experience needed

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person

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