Access Control Coordinator Job at ISS Facility Services (US)
Hourly Wage
ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of
$18.00 USD.
Key Purpose
The
Access Control Coordinator is responsible for coordinating activities and resources in support of maintaining access control data and data bases that regulate security access to the Client site.
Success Criteria
- Successful delivery of prioritized projects and programs
- In partnership with internal and external stakeholders understand upcoming priorities and linking project delivery to the needs of the business
- Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
- Participate and embrace the development opportunities
Key Areas of Collaboration and Influence
- Always remember safety first
- A solid commitment to the guest experience
- Build respectful relationships with all teammates and guests
- Coordinate activities with other internal departments
- Participate in team meetings
Ideal Candidate Experience
- Reliable transportation
- High school diploma/GED or an equivalent number of years of education
- Microsoft Office – Advanced Outlook, Excel, Word
- Excellent customer service skills
- Solid written and oral communication skills
- Strong organizational and team building skills
- Proven ability to work on several projects simultaneously and under tight schedules
- Must be a team player and committed to working in a quality environment.
Key Accountabilities
- Partner with the client in the management of the clients Access Control mailbox including processing email requests, troubleshooting, and appropriate documentation retention
- Process system requests of the EPACS card access request portal including badge access or removal, camera passes, and pick-up/drop-off passes.
- Update approver lists as needed
- Assist in the management of the clients Access Control Hotline by answering phone calls and following up with voicemails
- Support the Reception, front-line security staff, and the client with access control related duties and inquiries
- Provide data reports to the client as requested
- Provide backup support for Receptionists as requested
Physical Demands & Work Environment
- Sitting at a computer for 100% of the time
- Must be able to lift a minimum of 10 pounds
- Must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.
JOB DETAILS
Date posted:
MAR 7, 2023
Country:
UNITED STATES
Location:
NORTH CHICAGO, IL, US, 60064-1803
Job Category:
DATA SUPPORT SERVICES
Full time/Part time:
FULL TIME
Requisition ID:
32818
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