NEW 7-Eleven and Sunoco Gas Station in Ijamsville, MD
Compensation:from $45,000+
Benefits:Medical, Dental, Vision, 401K, etc.
Job Description
The Assistant General Manager is responsible for leading the stores day-to-day operations in the absence of the General Manager, and for otherwise supporting the General Manager in all aspects of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all CSAs in conjunction with the General Manager and is also responsible for the training of all CSAs in the store. The AGM is responsible for ordering throughout the store. The AGM ensures all team members are providing exceptional customer service.
Daily Duties
- Includes, but not limited to:
- Ensure a pleasant shopping experience for all customers.
- Resolve customer concerns, issues, and complaints efficiently and effectively.
- Execute the PMG training plan for all CSAs and effectively conduct hands-on training to ensure associate abilities surrounding all areas of operation
- Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, and performance management.
- Delegate tasks and follow-up as necessary.
- Provide support, assignments, direction, motivation, and coaching for associates.
- Monitor and analyze business processes and results to profitably achieve store goals.
- Manage cash and lottery processes.
- Perform work with Integrity, Honesty, and Respect.
- Support General Manager in other tasks and assignments on an ongoing basis.
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