Division of Regional Affairs
Utica Regional Office
Student Assistant
Reference No. UTC_PUGS_SUM_2023

Application Deadline is April 14, 2023*
2023 Summer Paid Placement for Undergraduate Students

The New York State Office of the Attorney General (OAG) is seeking an undergraduate student to serve as a student
mediator for pay in the Utica Regional Office (RO). In addition to its other activities, the RO prosecutes businesses and
individuals engaged in fraudulent, misleading, deceptive or illegal trade practices, and mediates thousands of complaints
each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through an
informal mediation process. The student mediator is an integral part of this mediation process.

Student mediators act as consumer advocates in negotiating consumer complaints with merchants. Each student
mediator is assigned a docket of consumer complaint files covering a broad range of consumer issues including retail
sales, mail order transactions, credit transactions, telemarketing, warranty problems, home repair and automobiles.

The student is exposed to the Office’s procedures and philosophy and deals directly with consumers and merchants to
resolve the complaints. Students are taught interviewing techniques and will have the opportunity to develop analytical
skills as they learn to focus on the underlying issues to reach a resolution of each complaint. While each complaint is
reviewed by a member of our professional staff, the students typically exercise significant discretion and independent
judgment. Consumer Representatives and experienced attorneys supervise the students.

Summer Program Details

• The format of this placement is hybrid or remote. Please review the following

• Students who are working in a hybrid placement may report to their designated workstation two or

• Students who are working a remote placement will telecommute for the duration of their placements.

• To be eligible for a paid summer placement, applicants must be able to demonstrate they are full-time

• Undergraduate students hired for the program will work full-time (37.5 hours/week) for the 8 weeks of the

• Applications will be received online until April 14, 2023, and paid placement offers will be made on a rolling

• Undergraduate students will be hired as student assistants and paid the hourly rate of $15.00.
• Applicants must be available to meet by video conference for interviews.
• U.S. citizenship and New York State residency are not required, but applicants must be eligible to be employed in

the U.S.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

HOW TO APPLY

The following section provides detailed information about the application process and application requirements.
Please review the complete list of instructions prior to preparing and submitting your application materials online.

• Applications for summer placements are being received online.

• Please apply to no more than three (3) bureaus/regional offices.
  

• Applications are submitted separately for each bureau/regional office, and an applicant’s candidacy for each

• The application deadline is April 14, 2023, but please be advised paid placements will be filled on a rolling basis.
  

• The following four (4) documents are required for each application that is submitted:

• You may choose to address to the Legal Recruitment Unit, 28 Liberty Street, New York, NY,

• Indicate why you are interested in a placement with the OAG and what makes you a strong

• Please indicate your format preference: hybrid or remote.

• Ensure your resume is complete and current prior to submitting your application.

• Submit only professional (i.e., supervisor or professor) references.
• Indicate the nature and duration of your relationship to each reference.
• Include contact information and email addresses for each reference.
• Please note, your references will not be contacted until after you interview for the placement.

4. Writing Sample
- Select a sample from an assignment you prepared for school that demonstrates your ability to

• Failure to submit a complete application will delay the consideration of your candidacy.
• Please submit your application for a summer placement at least three (3) weeks prior to any deadlines that

bureau/regional office. You may submit an application status request by clicking here.

If you have questions about a placement with the OAG, the application process or need assistance with submitting your
application, please contact Legal Recruitment via email at recruitment@ag.ny.gov.